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unedited and unverified experience.
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Charles in Spokane, WA Beyond Warranty
On 31 July 2006 I
went to Jiffy Lube #2323 at 6309 N. Wall Spokane, WA 99208. As a 74
year old man that is slowing down some I’ve stopped servicing my own
cars which I have done most of my life, and drove to a Jiffy Lube
oil changing store for the Job. My car had 15573 miles on a 2005
Subaru Forester and I expected to pay $35.00 for the service. In
less than 40 minutes my bill was given to me as the minimum service
that Subaru recommended at 15000 miles and was $251.90. $200 0f
this charge was for differential and automatic transmission flush
I questioned this service immediately and was
told Subaru recommended this service at 15000 as was shown this on
their computer screens. As I pulled out my Subaru Owner’s manual,
the Jiffy Lube servicemen assured me any deviation in their
recommended service would jeopardize my warranty as not servicing my
Forester properly. I showed them the owner’s manual recommendations
for service at 15000 Miles which only stipulates oil and oil filter
replacement. They put me on a cell phone to a Mr. Eric Paz of
Wilsonville OR. Owner of the store and I protested the deceptive
manner this service had been sold to me. He told me the service
recommendations are for severe driving conditions and that is what I
I paid the bill under protest and am at this
time writing the Washington State Attorneys General and the Better
Business Bureau seeking redress. It’s my view that Jiffy Lube
Stores have a deceptive system of sales practices and are defrauding
Dave in Murfreesboro, TN Failed Service
This complaint refers to the failure of Jiffy Lube #3095, 1611
Memorial Blvd in Murfreesboro, Tennessee, to provide the signature
service promised. Jiffy Lube failed to check fluid levels, replace
fluids and perform fluid level inspections. Although the invoice
indicated the work had been done, it had not been. In some cases
fluid levels were low, in others completely empty, despite the fact
Jiffy Lube's Invoice indicated they had been checked, were full or
had been filled. The oil dipstick had been left hanging out of it's
sleeve creating a hazard for the fan belt. If I had not heard it
rattling around, I probably would not have checked.
I have absolutely no way of knowing if the other services, for which
I paid $142.08 were performed however since the other services were
not, I can only condlude the fuels system cleaning, fuel filter
replacement and oil/filter replacement were not either.
A complaint has been filed with corporate headquarters, but no
response has been received. I am beginning to understand this is
standard procedure Jiffy Lube.
 Woman Victim
I now check all the work that is done to my car after it has been
serviced at Jiffy Lube, in the parking lot at Jiffy Lube. I do not
get anything done except oil changes done there because of the
untrustworthy experiences I have had. Here are the things that are
not done but said they are done on my receipt:
1. Tires not filled or overfilled (today I specified to have my
tires filled at thirty pounds and they were filled to 35 pounds--the
last time my tires were filled to 35 pounds by Jiffy Lube, I ended
up with a flat tire) so the service guy and myself deflated my tires
to 30 pounds
My car rarely gets vacuumed
Windshield washer fluid not filled.
Frequently services are offered to be done that are not necessary
It is unfortunate that these simple tasks cannot be completed as the
service is promised. I think these mistakes are done out of
laziness. This is such an ideal service and convenient way to get
your oil changed and basic car maintenance done, and is so very
simple but it has been an incomplete service every time I go in. I
also think you get treated differnently if you are a woman. They
are always surprised when I open my hood and check my tire pressure
in the parking lot and get a little nervous when I ask them to
correct the problem. I guess you really cannot trust much these
days. It does not seem like it would be too hard to remedy this
Kathleen in Glenwood, IL No Grease
due to the lack of inexperinced personell and lack of a
supervisor checking their work my vehicle had not been greased in
over a year. this caused the passanger side tie rod to freeze up and
eventually break a portion of the vehicle frame. this eventually
cost me 277.00 to have it repaired i have repedately gone to the
location at 18229 so9 halsted in glenwood only to be told every time
they would let the dist mgr know no results i called what they said
was the corp office, also no results.i guess their customer service
call back system is no better than their regular service.
 Victor Bad Service
I to like the ease of taking my
vechile to someone for a quick oil change and not have to worry
about having to dispose of it my self. I've been taking my car
to Jiffy Lube #360, my car started to leave oil stains on my
driveway after I first took it to be serviced.
I went back to the same place
mentioned to them the leak and that the windshield fluid was also
low. After having the car looked at, it still continues to
leak and no windshield fluid was ever added. I've ben to the
same place three times and will not return a fourth time; they've
asked to do the transmission fluid and fuel injector, that the
manufacturer recommends it at so & so milage, but I'm afraid they'll
do more harm.
The idea behind this type of
bussiness is great, only if they can keep the franchises honest and
trust worthy. They have replaced my oil with the high milage,
but how do I know the difference also how do I know if the filters
they are showing me are in fact the ones out of my car. Then
they say they'll do your windows and vacuum the car, windows are
left all smudged and the carpet is not even vacuumed under the floor
John in Falls Church, VA Stripped Lug Nut
I took my 2003
Toyota 4 runner in for an oil change, tire rotation and wheel
balancing at the Falls Church, VA. Jiffy Lube. After they took the
wheels off they said they did not have the wheel weights needed for
my vehicle but would rotate the tires. I told them not to do this
because I will need to go elsewhere for the balancing; I might as
well get it done as a package. The ”technician” got angry at my
decision and while putting the wheels back on stripped one lug and
nut. The manager called me outside to explain what had happened (he
did not want other customers overhearing how they damaged my
vehicle). He said it will be safe to drive on a long trip with a lug
missing. He also said he would order the parts and install them when
they came in. They never called me to say parts were in – I called
them after a week. They told me the parts were in and call one hour
before I came in. After three calls, they finally said to come in
after 2:00 that day. I did. When I got there they said to come back
the next day. I stopped the idiocy on the spot. I told them I would
take the vehicle in to the dealer and have the repairs done; then
send them the bill. The frustrating part is they never acknowledged
the mistake, took an attitude that I was now just a thorn in their
side, rather than a recipient of their damage. We have three
vehicles that all were being serviced by them and now we will never
go back. They really should not be in business!
in Lafayette, IN Wrong Oil
While in Lafayette,
Indiana on July 27, 2006,
I noticed it was time to change oil in our family van. I took it
to the Jiffy Lube store at
3115 South St. When I arrived I was asked the pertinent
questions and I asked if I could get Quaker State 10W-30 for the
engine. I was told that would be no problem,
but I would incur a $5 up charge, which I agreed to. I have used
Quaker state for the last 120,000 miles. After the oil had been
drained, the manager came
and said he only had two quarts of 10W-30 Quaker state. I then had
to choose another oil. I feel that if there was not enough Quaker
State to complete the job, I should have been told upfront, and
would have gone somewhere else.
Carlos in Rochester, MN No Oil Plug
I had my oil changed at the
Jiffy Lube in north Rochester, MN off highway 52. About three weeks
after doing so, and driving in a heavy snow, I noticed my oil
light blinking red and pulled off
into the nearest gas station. I popped the hood and checked the
oil, and to my surprise there wasn't any!! Or at least so little
that it didn't show up on the stick at all. I had just bought the
car, used, 2 mos ago, and still owed close to 6k on it. I couldn't
believe what was happening, as i've allready had more than my share
of car problems. I looked under the car to see if anything looked
bad, and saw why there was no oil on the dipstick. It was
all underneath my car. I had the
car towed to a reputable mechanic who told me the following day that
the oil plug had fallen off. I asked how that could have happened
and he said that it was just not
properly tightened. I asked if there was any other possible way
this could have happened, and he said that short of someone
sabatoging my car, no. And considering that I drive a volkswagen
beetle so low to the ground that you can't get underneath it without
raising the car (and have no
enemies) that is extremely improbable.
Since I had the car towed using my
road service, I didn't have to pay for that, but the mechanics bill
to put on a new plug, check the car, and fill up the
oil w/ pure synthetic was $103. I
immediately went to the Jiffy Lube that had done my oil change and
asked to talk to the manager. The manager claimed that such
things NEVER happen there, but
agreed to reimburse me taking copies of my invoices. He said that
"corporate" would mail me a check and some vouchers for
free service (as if i'd use them..)
it's been 13 months and i've never
recieved anything. I called at around six months and talked to the
same manager ( I would have gone in, but I moved to Miami, about
one month after the incident). He
said he didn't understand why I hadn't recieved my check and would
call and find out, and took my new address (which the post office
forwarded to anyway).
Took my car to Jiffy Lube June 16, 2006 to have an oil change and
transmission fluid changed. About 10 days later my car,
particularly when it had been sitting for about 4 hours, sounded as
though it were not in gear when I step on the gas and would reve
really high. I pulled over to make sure I was in gear and I was.
But after about 5 minutes it was ok. So I said I would listen again
next time in the morning. The next morning it did it again and
after about 5 minutes it was ok again. So I took it to my repair
shop July 12, (they had to keep my car over night) and I asked them
to check the transmission and they did. They told me the
transmission was going. Also they informed that I was a quart low,
saying as though, we women don't know to put transmission fluid in.
I then informed them that I just had my transmission fluid changed
about 2-3 weeks ago. They just looked at each other and says, "OOOOHHHH".
Now my transmission is messed up and my objective is to have
them pay for my transmission being repaired.
asked my wife to take our van in to have an oil change. The usual
price is $30. I gave her a coupon for $7 off. When she came back
they'd charged us nearly $300 for additional services they'd
convinced her we needed. It seems obvious that some Jiffy Lube
employees deliberately prey on
and intimidate the unsuspecting
public. That is what I'm convinced happened to my wife.
District Manager in VA Mgm't Attitude
was a district manager for Jiffy Lube in Virginia. After about 3
years I had enough and walked out on them. I was tired of seeing
customers ripped off and employees treated badly. Women were
especially targeted but the guys were not entirely safe. Thousands
of dollars a month in unnecessary sales. The thing is the higher ups
dont care how you make the sale. They know whats being said to
customers because the joke about it at meetings. If I could go back
in time and never work for them I would. I work for a place called
express lube now in Texas and I truly am proud to there. The owner
of the shop is an honest man. He treats us all very well.
We do not have a ticket average that we have to make. He believes in
going over any recommendations we have in a pleasant and friendly
manner. We do not put our customers on the spot. We average around a
$43.00 dollar ticket average. Thats a big difference from the $65.00
ticket we were required to have at Jiffy Lube. Thing about Jiffy
Lube is they think if you can run a $50.00 dollar ticket then you
should be able to run a $60.00 dollar ticket and so on. They keep
raising the bar. Eventually the ticket demand becomes so ridiculous
that shops will resort to high pressure sales tactics and cheating
and lying to make ticket. If you continue to miss ticket average
Jiffy Lube will replace you. I have seen Jiffy Lube turn many good
people into liars and cheats. Remember these men and women have
familles to take care of too and cant afford to loose their jobs. I
dont condone their behavior but I understand where it is coming
from. Jiffy Lube Corporate are nothing more than thugs.
Also remember that the starting salary for a "technician" Is around
six dollars an hour. That doesn't buy a whole lot of talent and
experience. So most of the teenagers you see working on your car
really dont know dick. The training is a joke and is hands on. Thats
why so many mistakes are made. Mistakes are also made because most
shops are undermanned. Thats because they have to make labor. Thats
also another reason for the high pressure sale tactics. Higher
ticket average lowers your labor cost. So imagine when the shop is
busy and they dont have the man power available, mistakes are going
to happen. There are so many reasons why a site like this exists and
it could all be taken away if Jiffy Lube corporate would pay higher
wages and keep more employees on the clock. That might get in the
way of their ridiculous profits. Send technicians to a minimum of a
two week traing course in a training shop and pay them ten dollars
an hour to start and you will see fewer mistakes. Low wages also has
a way of attracting the dregs in life. In a shop of about 15 people
usually around nine or ten had perole officers. Most of them weren't
people who wanted a second chance at life but rather worked so they
wouldn't have to go back to jail and could satisfy their drug habit.
Some truly did try but most did not.
Catherine in Danville, VA Costly Service
On July 23, 2006 I went for so-called
signature service to the store located in DAnville, VA 24540.
1. They did not let out the old oil,
ONLY FILLED UP THE OIL CONTAINER;
2. Did not clean the car (window, inside);
3. Did not put air in the tires.
It cost me $78.00.
 SOJ in
Lakewood, WA Robbed
I took my 1996 Ford Explore to Jiffy
Lube # 963, 5310 100 St SW, Lakewood, WA 98499 and I did not receive
the service that I paid for. On May 20, 2006, I arrived at Jiffy
Lube for an oil change and ended up spending $210.00 for Signature
Service oil change, oil system cleaner service, oil filter, rear
differential service, transfer case service, and air filter. I take
pride in maintaining my car. On July 16, 2006, I went in for a
schedule oil change and I paid $99.00 for signature oil change and
fuel filter replacement. When I left my Jiffy Lube, my car started
to drive terrible and my boyfriend happened to check the oil and to
is surprise, the oil was murky. Dark smoke came out of my
muffler-pipe. I took my car back to Jiffy Lube the next day and the
technician said the tar looking oil was normal and my boyfriend told
him that my oil has never been changed. Jiffy Lube employee and
assistant manager finally agreed that the oil has never been changed
since my last 2 visits. I had the employee pour a sample of my old
oil for evidence. They performed the same service as I paid for on
May 20 and July 16 and they did not charge me. I was robbed and the
manager offered me 5 free oil change and I declined. They never
offered to refund my money, so I reported them to the 1-800 Jiffy
Lube customer service line and I have not heard from the Franchise
owner. I also wrote to the Attorney General and hopefully justice
will be served.
William in Freehold, NJ Brake Wear
recently purchase a new 2006 Chevy Cobalt and have been planning to
minimize unnecessary wear and tear on the engine by replacing the
oil in the crankcase at 500 miles with natural motor oil (which I've
just done) and again at 1,500 miles and all subsequent changes with
The attendant who drove the car out of the bay did so by
accelerating quickly and slamming the breaks to bring the car to a
stop. This happened at Jiffy Lube #2912 in Howell, NJ.
Any diligent vehicle owner knows that panic stops during the first
1,000 miles of brake rotor use can cause them to warp
and consequently, wear out prematurely.
Also, if this is how they handled the car when I could see it, I
shudder at the thought of what they could have done when the car was
in the bay.
Clearly, the skid marks on my shorts are capable of a higher
level of professionalism than Jiffy Lube.
 Rich Broken Mirror
I brought my 2001 Ford Taurus in for a routine oil change at the
local Jiffy Lube. I drove it into the service bay and went to the
waiting room. After they finished and drove it out the front for
pickup I went to the cashier (who was also the manager). He asked me
if my rear view mirror was damaged before I came in. I said no and
went out to my car. I found the driver's side mirror hanging off,
attached only by its adjustment cables. I drove home and called up
the store, telling them that since I had driven the car into the
service area I would have noticed if a part of the car was knocked
off and dangling. To me that meant it must have occurred when they
drove the car out. The manager told me that he would report it and I
would hear from a representative of the national chain by phone.
That was months ago and I have not heard yet!
 Victim No Brakes
I went into to get my brakes checked
to see if I needed to get the pads changed. I was told by a
gentleman (who had just been released from prison), that the rear
pads could stand to be changed and if I can come back in the
morning, he would be more than happy to replace them for me. So I
came back. And watched him punch a hole in one caliper and then
reset the other so bad that my brake line had TONS of air in it.
Needless to say, I had no brakes, couldn't drive my car off their
lot, and was told to have it off the property by 8:00pm or they
would tow it. When the first guy was done, another came over to try
to help me so it wouldn't be towed.... I said to him "there are NO
brakes", so he slammed it into the wall....
They also told me that it was my
responsibility. THANKS A BUNCH!!!!!!!
Upset Employee in Chicago, IL Extra Charge
Chicago Corporation owned stores have a wonder full trick to over
charge customers. An oil change includes 5 quarts of oil for 29.99.
Your car may take only 4 quarts. Any part sold is taxed separate
because labor is not taxed,therefore if I put 5quarts of oil on your
receipt, each individual quart is being taxed. Opposed to the 4
quarts the vehicle takes. Please multiply the extra six cents times
700,000 cars. Now tell me where does the money go and is it a big
deal. I will debate anyone on the morals or ethics of Jiffy Lube as
a company or franchise.
Some employees praise their jobs without trying to understand the
situations of other employees, former employees or customers,but I
guarantee the Jiffy Lube will not be thier to have the back of that
person when they get in a jam.
in Warwick, RI A Jerk
I just came home from a Jiffy Lube
establishment here in Warwick, Rhode Island. I was so happy when I
saw their sign outside saying they're open Sundays - I thought "how
convenient!". I pulled in, around the back of the garage. I could
see a shadow of a man inside the garage, but I honestly wasn't sure
if he saw me -- I thought MAYBE he had signaled me to pull into the
center bay, so I went to do so.
He was 'directing' me as to how to
pull in. The thought crossed my mind that he was having some fun
for himself because I'm a woman - 'pull left, pull right, pull
straight' .. it seemed overdone, in all honesty.
So he tells me to pull up, which left
my car a little bit outside of the garage. I was getting my
paperwork out of my glove box, and I got my debit card out to pay,
and I just waited in the car because he never said another word to
me -- I've been to other 'oil change' facilities where you just wait
in the car, so that's what I assumed this man wanted me to do.
A good 5 to 10 minutes went by, and
he came back and said, while laughing "M'aam - I need you to back
your car up and get out of the car". I said "Why didn't you tell me
that in the first place???" - he said, again while laughing " I was
waiting for you to get out".
I said "You know what? I think I'll
just go somewhere else. He - again while laughing ' said "okay --
have a nice day!!!".
This guy was a JERK. That's the best
word to describe him. This guy's name was "Pete".
I can without a doubt say that I'll
never go back to another Jiffy Lube establishment after the
experience I had today. No wonder I was the only "customer" there.
Scott in Cathedral City, CA No Coupon
I have received a coupon for $10.00
off an oil change at my residence in Cathedral City, CA 3 weeks in a
row. My car needed an oil change and so I took it to Jiffy lube
#1669 on the second. I showed the coupon to the man when I entered
and said I needed an oil change. The oil was changed and someone
came into the store and charged me. When I received the invoice I
asked the man did he use the coupon. He said yes. Then they asked
if I wanted my car washed I said yes. I looked at the bill but I
could not see the $10.00 off. I asked the first gentleman if the
coupon was used he said no. I think he was the manager but new. So
I asked him to void the transaction and re ring with the discount.
He said he could not because of the computer. I still stressed that
it could not be that hard to charge me the correct price and he
again said no the computer did not allow it. I asked him if they
ever made mistakes and he said yes. So I then asked what do you do
if you make a mistake, he said we give them a free oil change. I
said ok I would like a free oil change he said ok, but I got no
coupon or anything. I said to him well can I get it in writing. He
said yes a scribbled on my receipt. I find this all very bizarre.
The people were all very courteous and did a fine job on the car. I
am just amazed at how untrained they were when it came to that
Stacey in Austin, TX Not Professional
Just over a year
ago our family moved to Austin, Texas with our three automobiles.
When oil changes were due we took them to our neighborhood Jiffy
Lube as we have in the past. Since starting we have visited this one
location a dozen times and we have always been satisfied with the
service. We felt that we and our cars were handled in a professional
manner by professional people. That opinion has changed after seeing
those same professionals standing out on the street in the cold and
rain begging for business. What kind of business would ask their
employees to be professional and knowledgeable on one hand and on
the other hand ask these same people to demean themselves by
standing outside begging for work like a common bum? What kind of
professionals would allow themselves to be subjected to that kind of
treatment in the workplace? After discussing this with my husband,
who informed me that he has seen the same thing at other local Jiffy
Lube locations, we have decided to no longer take our cars to Jiffy
Lube. We believe that anyone put in charge of making sure that our
vehicles run properly should be a professional and professionals
don’t beg on the street like common bums for business.
Now, that I’ve said
that, you should know that this also brought up our dislike with
being called and surveyed after visiting your shop. It only happened
once, but the polling company you used called us several times for
days at the worst times before we finally gave in and answered. We
should have been notified ahead of time that by giving our number we
were authorizing this company to bug us at dinner time. We believe
despite our disapproval of this practice, that we gave the shop a
favorable review, but you should know that most of the questions
were very gray and if you use these to judge a person’s satisfaction
with your business than the questions should be clear. For instance,
I believe one question asked us if we were immediately greeted upon
our arrival. What kind of question is that? Immediately greeted? How
would I know? I was talking on the phone, loading my purse and
getting a two year old out of the car. Why not ask, “Where you made
to feel welcome when you arrived at our shop?” While I am at it here
are the ONLY questions you should ask:
Did our staff make you feel welcome and
that your business is appreciated?
Do you feel the staff was knowledgeable
about the product and services offered?
Was your car serviced in a timely
Would you return to this or another
Jiffy Lube location for service in the future?
If no, why?
That’s it. No more
gray questions especially if you are basing promotions and bonuses
on these questions. Whoever came up with your current Customer
Service questionnaire should be fired.
I’d sign this, but
I don’t want to hear back from you and I know you have my number on
file. Make some changes to your company and the way you conduct
business soon. You were lucky to hear from me and have this brought
to your attention because you can be certain that for every one
vocal complaint like mine there are a hundred more unspoken. You
would know this too if you or anyone on your management team went to
business school, but I have to wonder about that after seeing the
practices you use to drum up business.
Sincerely, a former
Jiffy Lube Customer
in Miami, FL Transmission Oil
HAD THE TRANSMISSION FLUID CHANGED AT A JIFFY LUBE IN MIAMI, FLORIDA
THE MINUTE I LEFT THE CAR STARTED MAKING A STRANGE NOISE, IT FELT
LIKE A PULLING EVERY TIME THE CAR CHANGED GEARS ( AUTOMATIC
TRANSMISSION). I WENT RIGHT BACK TO THE JL PLACE AND ASKED FOR THE
MANAGER. HE TOOK THE CAR BACK IN, I DID NOT SEE WHAT THEY WERE
DOING, AND TOLD ME THE OIL WAS FINE. WHEN I STARTED THE CAR, IT
SOUNDED LIKE THE ENGINE WANTED TO FALL OUT. THE SO CALLED MANAGER
TOLD ME HE HAD POURED WATER ON SOME HOSES, AND THAT ALL THE NOISES
AND THE PULLING WOULD GO AWAY IN ONE WEEK. WELL, I HAD TO TAKE THE
CAR TO THE DEALER AND HAD IT INSPECTED BY THEIR MECHANICS.
FINDINGS: THE TRANSMISSION OIL USED ON MY CAR WAS NOT THE
APPROPRIATE OIL AND IT RUINED THE TRANSMISSION, WHEREAS, I ENDED UP
HAVING TO PAY $2,385.00 TO REPAIR MY CAR. I PLAN TO FILE A FORMAL
COMPLAIN AT LEAST TO GET A REFUND OF $100.00 WHICH I PAID FOR THE
OIL CHANGE AT THE JIFFY LUBE PLACE.
 Geralyn Oil Cap
I THOUGHT I WAS THE ONLY ONE! Silly me! My car
started going "beserk" and I returned to Firestone...the Jiffy Lube
people had left the cap off and just like others...my car began to
stop...smoke, the whole 9 yrds. Firestone pointed out that the oil
cap had NOT been replaced.
Finally the cost of my oil change seems to somehow
morph to MUCH MORE than I expected to pay upon walking through the
door, coupon in hand.
in Duluth, GA No Coupon
I have a coupon for a free oil change
after the first 8 which would not be accepted at the jiffy lube
(3541 Satellite Blvd Duluth Ga 30096). I was told I have to mail it
in to get a check mailed back to redeem at the Jiffy Lube while the
coupon does not have a mailing address, or even say the word 'mail'
anywhere on it. They did not give me an address to mail the coupon
to. I had no satisfaction getting the coupon accepted after talking
to a number of people at the store and the bill was significantly
higher than they had previously told me in their 'cover their rear'
While calling Jiffy Lube corporate hq
and being directed to 'customer service' I was told that the store
is a franchise owned by Atlanta Lubes which is the name on the
invoice under Jiffy Lube. I asked for contact information to
continue the issue with them but they said they do not have that
information. I was told someone from Atlanta Lubes will call me
within 2 to 3 days after they e-mail this company.
I cannot find Atlanta Lubes listed
online or in the white pages. I cannot get ahold of contact
information for this company from Jiffy Lube, and I have had no
satisfaction whatsoever dealing with the specific Jiffy Lube store.
I just want my money back for this oil change that should have been
free in the first place.
This is just ridiculous. I had to
pay $50 for an oil change that should have been free.
 Dan in
Orlando, FL Rear Diff
This is the problem I have with the shop on N. Orange Blossom Tr.
in Orlando. #1831. I took my 06 Rubicon in for regular maint. They
had over tightened the fill plug on the rear differential. This
forced the magnet on the plug into the actuator ring for the locker.
The dealer had to open up the diff. to clean out the parts from the
broken magnet. Now Jiffy Lube is giving me the runaround try not to
pay for the $160+ I had to pay the dealer for their screw up. I
later find out this has happened only at Jiffy Lube shops all over
to many Rubicon owners. You would think they would learn to get it
Shop #76 still owes me two windows for my '66 beetle, but thats
Rainer in Merced, CA Tire Pressure
Took my Chrysler 300M in for the
regular 3000 miles service which included checking tire inflation.
When I left my car computer showed two tires with 46 psi, one w/40
psi, and the other 39 psi. Spec tire pressure is 30 psi when cold.
Took it back to have them recheck it. Sure enough it was
excessively high (tire placards don't mean a thing to them), but
after they were readjusted they still read high (40 psi). I told
them I would check it at home which showed that their tire gauge was
reading 9 psi low. I notified them of the discrepancy, but doubt
they won't keep using the faulty gauge. I usually check my tires
when I leave them, because of an earlier bad experience where I had
adjusted my tire inflation to specification prior to taking the car
in, and they still added air and lost one of the valve caps.
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